Follow the below mentioned steps to get your money back from REDSERVERHOST client area.

STEP::1 Login to the client area.

STEP::2 Go to Open Ticket section.

STEP::3 Raise a new ticket and request your hosting provider to credit the money back into your bank account.

STEP::4 Enter the captcha and click on Submit.

That's It !
Check out the video tutorial on the related topic. You may refer to the blog as well.
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