Which position is currently open?

Red Server Host is currently listing a Technical Support Executive — Level 1 position for Prayagraj.

Is cPanel or WHM experience required?

Previous experience with cPanel or WHM is preferred. Candidates should at least understand web hosting, websites, DNS, email and basic server concepts.

Which technical skills are useful for this role?

Useful skills include HTML, CSS, PHP, WordPress, MySQL, DNS, SMTP, HTTP, FTP, IMAP, POP, Exim, server monitoring, security and backup restoration.

How can I submit my application?

Use the Apply Now form on this page. The form asks for contact, education, communication and technical background details.

Current opening in Prayagraj

Build your career where the web runs.

Join Red Server Host as a Technical Support Executive and solve real hosting problems across websites, email, DNS, cPanel, WHM and server environments.

View the position

Level 1 technical role Hosting-focused work Prayagraj location

Now hiring

Technical Support Executive

Level 1 · Prayagraj

Primary work

Customer technical support

Environment

Hosting & server operations

Useful knowledge

cPanel, WHM, DNS, email, WordPress, MySQL and backups

Level 1

Experience level

An entry-level technical support and system administration role.

Prayagraj

Work location

The current opening is based in Prayagraj, Uttar Pradesh.

Web Hosting

Primary domain

Customer support across hosting, websites, email and control panels.

One opening

Current listing

Technical Support Executive — Level 1.

Current opening

Technical Support Executive — Level 1

Help support Red Server Host customers directly and indirectly by diagnosing hosting, website, email and operating-system-related problems.

Location

Prayagraj, Uttar Pradesh

Department

Technical Support

What you will do

Treat every customer professionally and respectfully.
Handle technical support tickets from web hosting customers.
Provide support through email, tickets, phone and other electronic channels.
Troubleshoot customer issues related to web hosting services.
Support the rollout and adoption of new applications.
Prioritize and manage multiple open support requests.
Complete assigned technical tasks, duties and internal projects.

The person we are looking for

A dependable, curious and customer-focused person who can learn quickly and work calmly through technical problems.

Works well within a team and follows guidance from senior colleagues.
Remains confident and motivated in a changing technical environment.
Can communicate, listen, use tools and manage several tasks together.
Approaches hosting problems methodically and troubleshoots when needed.
Is dependable during assigned shifts and completes expected work.

Knowledge & skills

Bring the fundamentals. Keep learning every day.

The role combines customer communication with practical web hosting and server-support knowledge.

Communication

Good computer knowledge and clear English communication skills.

Web technologies

Knowledge of HTML, CSS and PHP programming is preferred.

cPanel & WHM

Experience with hosting control panels such as cPanel and WHM is preferred.

Server fundamentals

Basic installation, server monitoring, security and abuse-prevention knowledge.

Hosting protocols

Understanding of SMTP, HTTP, FTP, IMAP, POP and Exim.

Web applications

Ability to install or modify WordPress, MySQL databases and related interfaces.

Backup & restore

Basic experience managing server and website backup or restoration tasks.

DNS concepts

Working knowledge of DNS records, nameservers and common resolution issues.

Ready to apply?

Turn your technical curiosity into practical hosting experience.

Share your education, communication and technical background through our application form.